{"id":1317,"date":"2021-11-21T15:14:41","date_gmt":"2021-11-21T15:14:41","guid":{"rendered":"https:\/\/oxqq.cn\/services-2\/"},"modified":"2024-05-23T09:17:11","modified_gmt":"2024-05-23T09:17:11","slug":"services-2","status":"publish","type":"page","link":"https:\/\/oxqq.cn\/services-2\/","title":{"rendered":"Services"},"content":{"rendered":"<div   id="dy9qni51e1"    class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:130px;--awb-padding-left:130px;--awb-flex-wrap:wrap;\" ><div   id="dy9qni51e1"    class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div   id="dy9qni51e1"    class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div   id="dy9qni51e1"    class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div   id="dy9qni51e1"    class=\"fusion-tabs fusion-tabs-1 classic nav-is-justified horizontal-tabs icon-position-left mobile-mode-accordion\" style=\"--icon-color:var(--awb-color1);--awb-title-border-radius-top-left:0px;--awb-title-border-radius-top-right:0px;--awb-title-border-radius-bottom-right:0px;--awb-title-border-radius-bottom-left:0px;--awb-alignment:start;--awb-inactive-color:var(--awb-color5);--awb-title-text-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-border-color:var(--awb-color3);--awb-active-border-color:var(--awb-custom_color_2);\"><div   id="dy9qni51e1"    class=\"nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-a5935f6f8fe36f8b8f4\" aria-selected=\"true\" id=\"fusion-tab-afterservice\" href=\"#tab-a5935f6f8fe36f8b8f4\"><h4 class=\"fusion-tab-heading\">After Service<\/h4><\/a><\/li><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-4c859b5f72716d64ee4\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-faq\" href=\"#tab-4c859b5f72716d64ee4\"><h4 class=\"fusion-tab-heading\">FAQ<\/h4><\/a><\/li><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-1402ad525eaf012c3c8\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-warranty\" href=\"#tab-1402ad525eaf012c3c8\"><h4 class=\"fusion-tab-heading\">Warranty<\/h4><\/a><\/li><\/ul><\/div><div   id="dy9qni51e1"    class=\"tab-content\"><div   id="dy9qni51e1"    class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-a5935f6f8fe36f8b8f4\" aria-selected=\"true\" id=\"mobile-fusion-tab-afterservice\" href=\"#tab-a5935f6f8fe36f8b8f4\"><h4 class=\"fusion-tab-heading\">After Service<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix in active\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-afterservice\" id=\"tab-a5935f6f8fe36f8b8f4\">\n<h3 class=\"Servetitle\">After-sale Service<\/h3>\n<p>Solemn promise: all products are selected by professional engineer, goods can be returned without any reasons in 7 days. Formal Invoices assures purchase and use rights.<\/p>\n<h3 class=\"Servetitle\">Production\u00a0and\u00a0Delivery<\/h3>\n<p>The\u00a0goods\u00a0purchased\u00a0in\u00a0the\u00a0official\u00a0website\u00a0and\u00a0the\u00a0flagship\u00a0store\u00a0are\u00a0shipped\u00a0from\u00a0the\u00a0company\u2019s\u00a0warehouse.\u00a0(Except\u00a0for\u00a0special\u00a0products)<\/p>\n<h3 class=\"Servetitle\">EXPRESS:<\/h3>\n<p>Standard: Deppon, SF-EXPRESS,YTO EXPRESS(Please remark if you have special requirement)<\/p>\n<h3 class=\"Servetitle\">Notice for Delivery:<\/h3>\n<p>Make sure without damage before confirm signature on the parcel. Otherwise, refuse to accept parcel and contact us immediately.<\/p>\n<h3 class=\"Servetitle\">Lead Time:<\/h3>\n<p>Products in stock will be shipped out before 4:00PM in the same day. Non-inventory shipping date will be negotiated with sales manager.<\/p>\n<h3 class=\"Servetitle\">After-sales feedback<\/h3>\n<p>To ensure that the tracking of all the product\u2019s quality and feedback can be solved in time, to achieve the more efficient communication with you, so it is better to offer the contract number which can be tracked to all the data when production. One-to-one service will be offered by our sales engineers and technical engineers to avoid all the problems when using the products.<\/p>\n<h3 class=\"Servetitle\">Warranty<\/h3>\n<p>Warranty\u00a0period\u00a0is\u00a012\u00a0month\u00a0from\u00a0the\u00a0date\u00a0of\u00a0goods\u00a0left\u00a0factory.\u00a0The\u00a0goods\u00a0installation,\u00a0commission,calibration\u00a0and\u00a0other\u00a0operation\u00a0must\u00a0according\u00a0to\u00a0requirements\u00a0of\u00a0manual.<\/p>\n<p>If\u00a0the\u00a0product\u00a0have\u00a0quality\u00a0problem\u00a0in\u00a0processing,\u00a0you\u00a0may\u00a0send\u00a0goods\u00a0back\u00a0at\u00a0any\u00a0time\u00a0and\u00a0we\u00a0will\u00a0provide\u00a0free\u00a0repair,\u00a0exchange\u00a0or\u00a0refund\u00a0service. All\u00a0fees\u00a0will\u00a0be\u00a0taken\u00a0by\u00a0our\u00a0company\u00a0(caused\u00a0by\u00a0lightning\u00a0strike\u00a0damage\u00a0is\u00a0beyond\u00a0the\u00a0scope\u00a0of\u00a0warranty).<\/p>\n<h3 class=\"Servetitle\">Return Instructions<\/h3>\n<p>Please keep the remnant medium clean and confirmed without-corrosive, toxic, radioactive material accompanied with goods before return the products. The description of fault phenomenon and site are necessary.<\/p>\n<h3 class=\"Servetitle\">Field Service<\/h3>\n<p>We provide technician field services for all clients. \u00a0Welcome to contact with your sales Engineer and discuss the field service details if you need the field service.<\/p>\n<h3 class=\"Servetitle\">Exception\u00a0Clause<\/h3>\n<p>Without\u00a0the\u00a0consent\u00a0of\u00a0your\u00a0sales\u00a0engineer,\u00a0please\u00a0do\u00a0not\u00a0disassemble,\u00a0alter,\u00a0and\u00a0solder\u00a0the\u00a0components\u00a0on\u00a0circuit\u00a0boards.\u00a0After\u00a0receiving\u00a0the\u00a0product,\u00a0please\u00a0carefully\u00a0read\u00a0the\u00a0relevant\u00a0product\u00a0brochures,\u00a0instructions,\u00a0warnings\u00a0and\u00a0other\u00a0documents\u00a0sent\u00a0with\u00a0the\u00a0product. The\u00a0product\u00a0damages\u00a0caused\u00a0by\u00a0improper\u00a0use,\u00a0installation\u00a0and\u00a0other\u00a0human\u00a0factors\u00a0are\u00a0not\u00a0within\u00a0the\u00a0scope\u00a0of\u00a0our\u00a0responsibility<\/p>\n<\/div><div   id="dy9qni51e1"    class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-4c859b5f72716d64ee4\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-faq\" href=\"#tab-4c859b5f72716d64ee4\"><h4 class=\"fusion-tab-heading\">FAQ<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-faq\" id=\"tab-4c859b5f72716d64ee4\">Q:How long will you reply me?<br \/>\nA:We will contact you as soon as possible but within 12 hours<br \/>\nQ: Can I get some samples?<br \/>\nA: Yes, Sample order is available for quality check and market test. But you have to pay the express cost.<br \/>\nQ: How soon can you arrange your production?<br \/>\nA: Once getting your product confirmation and receiving the prepayment, the production will be started immediately.<br \/>\nQ: What&#8217;s delivery time?<br \/>\nA: It usually takes about 3-5 working days for small order and 10-15 days for big order.<br \/>\nQ:How do you control your quality ?<br \/>\nA: Three inspection steps(of original, production, and finished goods) + good warranty service(1 year free to change a new one without any human damage factors).<br \/>\nQ: What certificates do you have ?<br \/>\nA:ISO9000, CE, Explosion-proof certification, RoHs ready. And before the delievry of goods, quality and safety inspection<br \/>\ncertification issued by third parts also can be offered.<br \/>\nQ:Could I visit your factory?<br \/>\nA:Very welcome! Fly to Xian Yang air port. It was a big pleasure for us.<br \/>\nQ: What&#8217;s your warranty terms?<br \/>\nA: We offer 12 months warranty time.<br \/>\nQ:Can you provide OEM &amp; Customized service?<br \/>\nA:Yes, OEM and ODM are both available, we have the professional R&amp;D dept which can provide professional solutions for you.<\/div><div   id="dy9qni51e1"    class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-1402ad525eaf012c3c8\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-warranty\" href=\"#tab-1402ad525eaf012c3c8\"><h4 class=\"fusion-tab-heading\">Warranty<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-warranty\" id=\"tab-1402ad525eaf012c3c8\">\n<h3>\u2160. Warranty Period<\/h3>\n<p>1. For&nbsp;<strong><a title=\"pressure sensor, oem pressure sensor, pressure measurement, industrial pressure sensor, pressure sensor manufacturers\" target=\"_blank\" rel=\"noopener\">pressure sensor<\/a><\/strong>, and pressure level sensor, we are offer 18 months warranty period in general environment, 12 months warranty period in special environment.<\/p>\n<p>2. For&nbsp;<strong><a title=\"flow meter, water flowmeter, ultrasonic flowmeter, open channel flowmeter\" target=\"_blank\" rel=\"noopener\">Flow meters<\/a><\/strong>, we are offer 12 months warranty period.<\/p>\n<p>3. For&nbsp;<strong><a title=\"capacitance level sensor, capacitive water level sensor, water level sensor, capacitance probe, truck tank sensor, water tank sensor, oil level sensor\" target=\"_blank\" rel=\"noopener\">Capacitance level sensors<\/a><\/strong>, we offer 12months warranty period.<\/p>\n<p>4. For&nbsp;<strong><a title=\"radar sensor, high frequency level sensor, radar level transmitter, guide wave radar\" target=\"_blank\" rel=\"noopener\">Radar Level\/Distance Meters<\/a><\/strong>, we are offer 12months warranty period.<\/p>\n<p>5. For&nbsp;<strong><a title=\"ultrasonic sensor, non contact level sensor, ultrasonic level transmitter, water level transmitter\" target=\"_blank\" rel=\"noopener\">ultrasonic sensors<\/a><\/strong>, we are offer 12 months warranty period.<\/p>\n<p>6. For other products, like digital display controller, we are offer 12 months warranty.<\/p>\n<h3>\u2161. Warranty Span<\/h3>\n<p>1. Component replacement: including sensor cells, PCBA, Housing, wires, cable etc.<\/p>\n<p>2. Component repair: including PCBA, Housing, cable etc.<\/p>\n<p>3. Replacement new one. (If any component can\u2019t repair)<\/p>\n<h4>\u2162. How to Distinguish the Damage Reason<\/h4>\n<p>1.Shelok will check the manufacturing date, appearance and internal structure of the sensor which returned to the factory and distinguish the problem caused by the product quality or by improper operation (Man-made damage).<\/p>\n<p>2. If the product damage caused by the product quality or defect within the warranty period, Shelok will offer free maintenance service and shipment repaired sensor back to customer or put together with the next new order to customer.<\/p>\n<p>3. If the damage caused by improper operation within the warranty period, user will just pay components and materials cost, the maintenance service will be free. (Beside the irreparable product).<\/p>\n<p>4. If the damage caused by improper operation and exceeds the warranty period, customer will pay the components and materials cost, also pay maintenance fee or give up failure sensor and purchase new one.<\/p>\n<h5>\u2163. About Delivery Expense<\/h5>\n<p><strong>During the warranty period:<\/strong><\/p>\n<p>Customers should be deliver damaged sensors to Shelok and Shelok will return the repaired or replacement sensors to customers.<\/p>\n<p>For mass order or bulk installed products request at least every six months to return the damaged sensors together, besides the products that near warranty valid time.<\/p>\n<p><strong>For those products exceed the warranty period:<\/strong><\/p>\n<p>Customers should be bear fee for deliver damaged sensors back and forth; Shelok will repair at cost price or replace it with new sensor to customer at previous price.<\/p>\n<h6>\u2164. Warranty Steps (flow-process diagram)<\/h6>\n<p>Remark: Any feedback about the performance, quality and design of products, welcome to contact us, so that Shelok will improving and upgrade our products to meeting more requirements of project and industry.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div   id="dy9qni51e1"    class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:0px;--awb-padding-left:0px;--awb-flex-wrap:wrap;\" ><div   id="dy9qni51e1"    class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div   id="dy9qni51e1"    class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div   id="dy9qni51e1"    class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div   id="dy9qni51e1"    class=\"fusion-tabs fusion-tabs-2 classic nav-is-justified horizontal-tabs icon-position-left mobile-mode-accordion\" style=\"--icon-color:var(--awb-color1);--awb-title-border-radius-top-left:0px;--awb-title-border-radius-top-right:0px;--awb-title-border-radius-bottom-right:0px;--awb-title-border-radius-bottom-left:0px;--awb-alignment:start;--awb-inactive-color:var(--awb-color5);--awb-title-text-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-border-color:var(--awb-color3);--awb-active-border-color:var(--awb-custom_color_2);\"><div   id="dy9qni51e1"    class=\"nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-d0e9daf77f5cd96dabe\" aria-selected=\"true\" id=\"fusion-tab-afterservice\" href=\"#tab-d0e9daf77f5cd96dabe\"><h4 class=\"fusion-tab-heading\">After Service<\/h4><\/a><\/li><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-c0939def66c088c1f38\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-faq\" href=\"#tab-c0939def66c088c1f38\"><h4 class=\"fusion-tab-heading\">FAQ<\/h4><\/a><\/li><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-c0c65703918b85716f2\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-warranty\" href=\"#tab-c0c65703918b85716f2\"><h4 class=\"fusion-tab-heading\">Warranty<\/h4><\/a><\/li><\/ul><\/div><div   id="dy9qni51e1"    class=\"tab-content\"><div   id="dy9qni51e1"    class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-d0e9daf77f5cd96dabe\" aria-selected=\"true\" id=\"mobile-fusion-tab-afterservice\" href=\"#tab-d0e9daf77f5cd96dabe\"><h4 class=\"fusion-tab-heading\">After Service<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix in active\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-afterservice\" id=\"tab-d0e9daf77f5cd96dabe\">\n<h3 class=\"Servetitle\">After-sale Service<\/h3>\n<p>Solemn promise: all products are selected by professional engineer, goods can be returned without any reasons in 7 days. Formal Invoices assures purchase and use rights.<\/p>\n<h3 class=\"Servetitle\">Production\u00a0and\u00a0Delivery<\/h3>\n<p>The\u00a0goods\u00a0purchased\u00a0in\u00a0the\u00a0official\u00a0website\u00a0and\u00a0the\u00a0flagship\u00a0store\u00a0are\u00a0shipped\u00a0from\u00a0the\u00a0company\u2019s\u00a0warehouse.\u00a0(Except\u00a0for\u00a0special\u00a0products)<\/p>\n<h3 class=\"Servetitle\">EXPRESS:<\/h3>\n<p>Standard: Deppon, SF-EXPRESS,YTO EXPRESS(Please remark if you have special requirement)<\/p>\n<h3 class=\"Servetitle\">Notice for Delivery:<\/h3>\n<p>Make sure without damage before confirm signature on the parcel. Otherwise, refuse to accept parcel and contact us immediately.<\/p>\n<h3 class=\"Servetitle\">Lead Time:<\/h3>\n<p>Products in stock will be shipped out before 4:00PM in the same day. Non-inventory shipping date will be negotiated with sales manager.<\/p>\n<h3 class=\"Servetitle\">After-sales feedback<\/h3>\n<p>To ensure that the tracking of all the product\u2019s quality and feedback can be solved in time, to achieve the more efficient communication with you, so it is better to offer the contract number which can be tracked to all the data when production. One-to-one service will be offered by our sales engineers and technical engineers to avoid all the problems when using the products.<\/p>\n<h3 class=\"Servetitle\">Warranty<\/h3>\n<p>Warranty\u00a0period\u00a0is\u00a012\u00a0month\u00a0from\u00a0the\u00a0date\u00a0of\u00a0goods\u00a0left\u00a0factory.\u00a0The\u00a0goods\u00a0installation,\u00a0commission,calibration\u00a0and\u00a0other\u00a0operation\u00a0must\u00a0according\u00a0to\u00a0requirements\u00a0of\u00a0manual.<\/p>\n<p>If\u00a0the\u00a0product\u00a0have\u00a0quality\u00a0problem\u00a0in\u00a0processing,\u00a0you\u00a0may\u00a0send\u00a0goods\u00a0back\u00a0at\u00a0any\u00a0time\u00a0and\u00a0we\u00a0will\u00a0provide\u00a0free\u00a0repair,\u00a0exchange\u00a0or\u00a0refund\u00a0service. All\u00a0fees\u00a0will\u00a0be\u00a0taken\u00a0by\u00a0our\u00a0company\u00a0(caused\u00a0by\u00a0lightning\u00a0strike\u00a0damage\u00a0is\u00a0beyond\u00a0the\u00a0scope\u00a0of\u00a0warranty).<\/p>\n<h3 class=\"Servetitle\">Return Instructions<\/h3>\n<p>Please keep the remnant medium clean and confirmed without-corrosive, toxic, radioactive material accompanied with goods before return the products. The description of fault phenomenon and site are necessary.<\/p>\n<h3 class=\"Servetitle\">Field Service<\/h3>\n<p>We provide technician field services for all clients. \u00a0Welcome to contact with your sales Engineer and discuss the field service details if you need the field service.<\/p>\n<h3 class=\"Servetitle\">Exception\u00a0Clause<\/h3>\n<p>Without\u00a0the\u00a0consent\u00a0of\u00a0your\u00a0sales\u00a0engineer,\u00a0please\u00a0do\u00a0not\u00a0disassemble,\u00a0alter,\u00a0and\u00a0solder\u00a0the\u00a0components\u00a0on\u00a0circuit\u00a0boards.\u00a0After\u00a0receiving\u00a0the\u00a0product,\u00a0please\u00a0carefully\u00a0read\u00a0the\u00a0relevant\u00a0product\u00a0brochures,\u00a0instructions,\u00a0warnings\u00a0and\u00a0other\u00a0documents\u00a0sent\u00a0with\u00a0the\u00a0product. The\u00a0product\u00a0damages\u00a0caused\u00a0by\u00a0improper\u00a0use,\u00a0installation\u00a0and\u00a0other\u00a0human\u00a0factors\u00a0are\u00a0not\u00a0within\u00a0the\u00a0scope\u00a0of\u00a0our\u00a0responsibility<\/p>\n<\/div><div   id="dy9qni51e1"    class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-c0939def66c088c1f38\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-faq\" href=\"#tab-c0939def66c088c1f38\"><h4 class=\"fusion-tab-heading\">FAQ<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-faq\" id=\"tab-c0939def66c088c1f38\">Q:How long will you reply me?<br \/>\nA:We will contact you as soon as possible but within 12 hours<br \/>\nQ: Can I get some samples?<br \/>\nA: Yes, Sample order is available for quality check and market test. But you have to pay the express cost.<br \/>\nQ: How soon can you arrange your production?<br \/>\nA: Once getting your product confirmation and receiving the prepayment, the production will be started immediately.<br \/>\nQ: What&#8217;s delivery time?<br \/>\nA: It usually takes about 3-5 working days for small order and 10-15 days for big order.<br \/>\nQ:How do you control your quality ?<br \/>\nA: Three inspection steps(of original, production, and finished goods) + good warranty service(1 year free to change a new one without any human damage factors).<br \/>\nQ: What certificates do you have ?<br \/>\nA:ISO9000, CE, Explosion-proof certification, RoHs ready. And before the delievry of goods, quality and safety inspection<br \/>\ncertification issued by third parts also can be offered.<br \/>\nQ:Could I visit your factory?<br \/>\nA:Very welcome! Fly to Xian Yang air port. It was a big pleasure for us.<br \/>\nQ: What&#8217;s your warranty terms?<br \/>\nA: We offer 12 months warranty time.<br \/>\nQ:Can you provide OEM &amp; Customized service?<br \/>\nA:Yes, OEM and ODM are both available, we have the professional R&amp;D dept which can provide professional solutions for you.<\/div><div   id="dy9qni51e1"    class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-c0c65703918b85716f2\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-warranty\" href=\"#tab-c0c65703918b85716f2\"><h4 class=\"fusion-tab-heading\">Warranty<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-warranty\" id=\"tab-c0c65703918b85716f2\">\n<h3>\u2160. Warranty Period<\/h3>\n<p>1. For\u00a0<strong><a title=\"pressure sensor, oem pressure sensor, pressure measurement, industrial pressure sensor, pressure sensor manufacturers\" target=\"_blank\" rel=\"noopener\">pressure sensor<\/a><\/strong>, and pressure level sensor, we are offer 18 months warranty period in general environment, 12 months warranty period in special environment.<\/p>\n<p>2. For\u00a0<strong><a title=\"flow meter, water flowmeter, ultrasonic flowmeter, open channel flowmeter\" target=\"_blank\" rel=\"noopener\">Flow meters<\/a><\/strong>, we are offer 12 months warranty period.<\/p>\n<p>3. For\u00a0<strong><a title=\"capacitance level sensor, capacitive water level sensor, water level sensor, capacitance probe, truck tank sensor, water tank sensor, oil level sensor\" target=\"_blank\" rel=\"noopener\">Capacitance level sensors<\/a><\/strong>, we offer 12months warranty period.<\/p>\n<p>4. For\u00a0<strong><a title=\"radar sensor, high frequency level sensor, radar level transmitter, guide wave radar\" target=\"_blank\" rel=\"noopener\">Radar Level\/Distance Meters<\/a><\/strong>, we are offer 12months warranty period.<\/p>\n<p>5. For\u00a0<strong><a title=\"ultrasonic sensor, non contact level sensor, ultrasonic level transmitter, water level transmitter\" target=\"_blank\" rel=\"noopener\">ultrasonic sensors<\/a><\/strong>, we are offer 12 months warranty period.<\/p>\n<p>6. For other products, like digital display controller, we are offer 12 months warranty.<\/p>\n<h3>\u2161. Warranty Span<\/h3>\n<p>1. Component replacement: including sensor cells, PCBA, Housing, wires, cable etc.<\/p>\n<p>2. Component repair: including PCBA, Housing, cable etc.<\/p>\n<p>3. Replacement new one. (If any component can&amp;rsquo;t repair)<\/p>\n<h4>\u2162. How to Distinguish the Damage Reason<\/h4>\n<p>1. Yunyi will check the manufacturing date, appearance and internal structure of the sensor which returned to the factory and distinguish the problem caused by the product quality or by improper operation (Man-made damage).<\/p>\n<p>2. If the product damage caused by the product quality or defect within the warranty period,\u00a0Yunyi\u00a0will offer free maintenance service and shipment repaired sensor back to customer or put together with the next new order to customer.<\/p>\n<p>3. If the damage caused by improper operation within the warranty period, user will just pay components and materials cost, the maintenance service will be free. (Beside the irreparable product).<\/p>\n<p>4. If the damage caused by improper operation and exceeds the warranty period, customer will pay the components and materials cost, also pay maintenance fee or give up failure sensor and purchase new one.<\/p>\n<h5>\u2163. About Delivery Expense<\/h5>\n<p><strong>During the warranty period:<\/strong><\/p>\n<p>Customers should be deliver damaged sensors to\u00a0Yunyi\u00a0and\u00a0Yunyi\u00a0will return the repaired or replacement sensors to customers.<\/p>\n<p>For mass order or bulk installed products request at least every six months to return the damaged sensors together, besides the products that near warranty valid time.<\/p>\n<p><strong>For those products exceed the warranty period:<\/strong><\/p>\n<p>Customers should be bear fee for deliver damaged sensors back and forth; HOLYKELL will repair at cost price or replace it with new sensor to customer at previous price.<\/p>\n<h6>\u2164. Warranty Steps (flow-process diagram)<\/h6>\n<p>Remark: Any feedback about the performance, quality and design of products, welcome to contact us, so that\u00a0Yunyi\u00a0will improving and upgrade our products to meeting more requirements of project and industry.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_eb_attr":"","rank_math_lock_modified_date":false,"footnotes":""},"class_list":["post-1317","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/oxqq.cn\/wp-json\/wp\/v2\/pages\/1317"}],"collection":[{"href":"https:\/\/oxqq.cn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oxqq.cn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oxqq.cn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oxqq.cn\/wp-json\/wp\/v2\/comments?post=1317"}],"version-history":[{"count":23,"href":"https:\/\/oxqq.cn\/wp-json\/wp\/v2\/pages\/1317\/revisions"}],"predecessor-version":[{"id":8640,"href":"https:\/\/oxqq.cn\/wp-json\/wp\/v2\/pages\/1317\/revisions\/8640"}],"wp:attachment":[{"href":"https:\/\/oxqq.cn\/wp-json\/wp\/v2\/media?parent=1317"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}